Privacy

TAADAS Website Privacy and Cookies Policy

Mary 22, 2025

This Privacy and Cookies Policy describes how the Tennessee Association of Alcohol, Drug and other Addiction Services (TAADAS) ("we," "us," or "our") collects, uses, and discloses information, including personal data, when you visit and use our website, www.taadas.org (the "Website").

We are committed to protecting your privacy and complying with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in California, and other relevant privacy legislation.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Data You Provide Voluntarily:

Contact Information: When you fill out a contact form, subscribe to our newsletter, create an account, or make a purchase, we may collect your name, email address, postal address, phone number, and other similar contact data.

Account Information: If you create an account on our website, we collect information such as your username, password (encrypted), and any other information you provide to personalize your account.

Transaction Information: If you make purchases through our website, we collect information necessary to process your order, such as product details, shipping address, and payment information (though we typically use third-party payment processors who directly handle your sensitive payment card data).

Communications: When you communicate with us via email, live chat, or other means, we collect the content of your communications and any information you choose to provide.

User-Generated Content: If you post comments, reviews, or other content on our website, we collect the content you provide.

Information Collected Automatically (Through Cookies and Similar Technologies):

Usage Data: We automatically collect information about how you interact with our website, such as the pages you visit, the links you click, the time you spend on each page, and your navigation paths.

Device Information: We collect information about the device you use to access our website, including your IP address, browser type, operating system, unique device identifiers, and mobile network information.

Location Information: Depending on your device settings, we may collect general location information (e.g., city or region derived from your IP address) or, with your consent, more precise geolocation data.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Website: To operate, maintain, and improve our website, its features, and functionality.

To Process Transactions: To process your orders, fulfill your requests, and send you related information, including order confirmations and invoices.

To Communicate with You: To respond to your inquiries, provide customer support, send you technical notices, updates, security alerts, and administrative messages.

To Send Marketing and Promotional Communications: With your consent, to send you newsletters, marketing, or promotional materials about our products, services, and special offers that may be of interest to you. You can opt out of receiving these communications at any time.

To Personalize Your Experience: To tailor the content and information we may send or display to you, to offer personalized help and instructions, and to otherwise personalize your experience while using our website.

For Analytics and Research: To understand how users access and use our website, for research and analytical purposes, to evaluate and improve our website and business, and to develop new services and features.

To Protect Our Rights and Interests: To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities; to protect the rights, property, or safety of [Your Website Name], our users, or others; and to enforce our Terms of Service and other agreements.

To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, website hosting, data analysis, email delivery, customer service, and marketing assistance. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

For Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data.

For Legal Reasons: We may disclose your information if we are required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of [Your Website Name], (c) act in urgent circumstances to protect the personal safety of users of the Website or the public, or (d) protect against legal liability.

With Your Consent: We may share your information with your explicit consent.

4. Cookies and Similar Technologies

Our website uses "cookies" and similar technologies (e.g., web beacons, pixels, tags) to collect information automatically.

What are Cookies? Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information and assist with personalization.

How We Use Cookies: We use cookies for various purposes, including:

Strictly Necessary Cookies: These cookies are essential for the operation of our website and enable you to navigate and use their features (e.g., logging into secure areas, adding items to a shopping cart). The Website cannot function properly without these cookies.

Performance/Analytical Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often, and if they get error messages from web pages. This data is aggregated and used to improve the performance of our website. We use tools like Google Analytics for this purpose.

Functionality Cookies: These cookies allow our Website to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission.

Third-Party Cookies: In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Website, deliver advertisements on and through the Website, and so on.

Your Cookie Choices:

Most web browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information on how to control cookie preferences, you can refer to your browser's "Help" or "Settings" section.

You can also visit “What Are Cookies? And How They Work | Explained for Beginners!” on Youtube for more information on managing cookies.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide services to you.

Whether there is a legal obligation to which we are subject (e.g., certain laws require us to keep records of your transactions for a certain period before we can delete them).

Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

6. Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right to Access: You have the right to request access to the personal data we hold about you and to receive a copy of that data.

Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure ( "Right to be Forgotten"): You have the right to request that we delete your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).

Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances (e.g., if you contest the accuracy of the data).

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller, where technically feasible.

Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.

Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable law.

To exercise any of these rights, please contact us using the contact details provided below. We may need to verify your identity before fulfilling your request.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to remove that information from our systems.

9. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third-party websites before providing any personal data to them.

10. Changes to This Privacy and Cookies Policy

We may update this Privacy and Cookies Policy from time to time. We will notify you of any changes by posting the new Privacy and Cookies Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy and Cookies Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy and Cookies Policy, our data practices, or your rights, please contact us:

TAADAS.org

getconnected@TAADAS.org

1321 Murfreesboro Pike, Suite 155

615-780-5901